Terms of service

Last updated: September 27, 2026

Overview

This website, novoraa.shop, is operated by Novoraa. By visiting our store or making a purchase, you agree to these Terms of Service together with our Privacy Policy, Shipping Policy, and Refund Policy.

Using Our Store

You must be at least the age of majority in your place of residence to make a purchase. You agree to provide accurate and current information and not to use our store for any unlawful purpose, to infringe the rights of others, to transmit harmful code, or to interfere with the security or operation of the website.

Products and Pricing

We make every effort to display our products, colors, and prices accurately, but we cannot guarantee that your screen will display them exactly. Prices, descriptions, and availability may change without notice, and we may limit quantities or discontinue any product at any time.

Orders and Payment

Placing an order is an offer to purchase. We may accept or decline any order, including orders that appear fraudulent or contain pricing errors, and we will refund any payment for an order we decline. Payments are processed securely through Shopify and our payment providers.

Shipping, Returns, and Refunds

We ship to the United States and Canada. Shipping takes around 14 business days, and all orders include tracked shipping. Returns are accepted within 14 days of delivery, and approved refunds are processed within 14 days. Full details are set out in our Shipping Policy and Refund Policy.

Intellectual Property

All content on this website, including text, images, logos, and designs, is owned by or licensed to Novoraa and may not be copied, reproduced, or used commercially without our written permission.

Third-Party Services

Our store is hosted by Shopify and may link to third-party websites. We are not responsible for the content, policies, or practices of third-party websites.

Disclaimer and Limitation of Liability

To the fullest extent permitted by law, our website and products are provided “as is,” and Novoraa is not liable for any indirect, incidental, or consequential damages arising from your use of the website or our products. Nothing in these Terms limits any rights you have as a consumer that cannot be excluded by law.

Indemnification

You agree to indemnify and hold Novoraa harmless from any claims arising from your breach of these Terms or your misuse of our website.

Governing Law

These Terms are governed by the laws of the State of New Mexico, United States of America, without regard to conflict-of-law principles. Nothing in these Terms limits consumer protection rights you have under the laws of your place of residence.

Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on this page with a new “Last updated” date.

Contact

Questions about these Terms can be sent to support@novoraa.shop.